At Madison Fox, being open and transparent is important to us and that’s why we publish a full list of associated costs when you’re letting a property through us. It’s always best to speak directly to the consultant that you are registered with to confirm which charges would be relevant for you.


Bronze (Let Only)
12% including VAT (10% plus VAT) per annum based on the gross rental due for the term of the tenancy agreement, ignoring any options to terminate by the Landlord or Tenant, plus £300 including VAT set up fee to cover referencing & initial tenancy agreement.

  • Agree the market rent and find a tenant in accordance with the landlord guidelines
  • Advise on current market condition and preparation of the property for letting
  • Provide guidance on compliance with statutory provisions and lettings consents
  • Prepare property details, market the property and advertise on relevant portals
  • Carry out accompanied viewings
  • Negotiate offers and take up references
  • Arrange safety certificates for the property
  • Prepare and submit Tenancy Agreement
  • Collect and hold the deposit as stakeholder in our client account
  • Register deposit with the Tenancy Deposit Scheme where appropriate (fees apply see below)
  • Instruct an independent inventory clerk if required (fees apply see below)
  • Collect and remit the initial month’s rent received
  • Provide tenant with method of payment
  • Contact Landlord and tenant prior to the end of tenancy to discuss renewal or termination
  • Negotiate renewal, prepare and submit documentation
  • Deduction for commission and works/repairs

Silver (Rent Collection)
14.4% including VAT (12% plus VAT) per annum based on the gross rental due for the term of the tenancy agreement, ignoring any options to terminate by the Landlord or Tenant, plus £300 including VAT set up fee to cover referencing & initial tenancy agreement.

  • In addition to the Bronze (Let Only) service, we will also:
  • Agree collection of any shortfall and payment method
  • Deduct any pre-tenancy invoices
  • Make any HMRC deduction and provide tenants with NRL8 (if relevant)
  • Collect and remit monthly rent received
  • Chase Tenant’s for Rent arrears and advise Landlord on service of notices where considered appropriate.
  • Prepare regular statements
  • Operate rent arrears process should rent not have been received
  • Provide advice on rent arrears actions
  • Deduction for commission and works/repairs

Gold (Management)
15.6% including VAT (13% plus VAT) per annum based on the gross rental due for the term of the tenancy agreement, ignoring any options to terminate by the Landlord or Tenant, plus £300 including VAT set up fee to cover referencing & initial tenancy agreement.

  • In addition to the Bronze (Let Only) and Silver (Rent Collection) services, we will also:
  • Advise all relevant utility providers of changes
  • Arrange routine repairs and instruct approved contractors (two quotes depending on the type and nature of the work)
  • Hold keys throughout the term of the tenancy
  • Administrate ground rents and service charges
  • Retain a working fund and deal with day to day management
  • Approve supplier invoices
  • Investigate matters relating to the property
  • Provide a property management emergency out of hours service
  • Agree the checkout date and time with tenant
  • Instruct inventory provider to prepare and check inventory with tenant
  • Negotiate with landlord and tenant any disbursement of the security and deposit (up to 14 days)
  • Return deposit as agreed with landlord and tenant to relevant parties
  • Remit any disputed amount to the Tenancy deposit scheme for final adjustment
  • Unprotect security deposit

Platinum (Management Plus)
18% including VAT (15% plus VAT) per annum based on the gross rental due for the term of the tenancy agreement, ignoring any options to terminate by the Landlord or Tenant, plus £300 including VAT set up fee to cover referencing & initial tenancy agreement.

  • In addition to the Bronze (Let Only), Silver (Rent Collection) and Gold (Management) services, we will also:
  • Register the deposit free of charge
  • Carry out quarterly inspections and reports
  • Include a Rent Guarantee policy which includes court costs, legal service, bailiff costs and 50% of rent paid after vacant possession subject to terms and conditions – please ask a member of our team for a copy of the policy wording.

Additional Optional & Non-optional Fees and Charges
(Irrespective of level of service)

  • Land Registry Fee: £4.80 (including VAT)
  • Deposit Registration Fee: £90.00 (including VAT) – Register Tenants details and protect the security deposit with a Government-authorised Scheme (DPS) and provide the Tenants with The Deposit Certificate and Prescribed Information within 30 days of the Start of the Tenancy.
  • Inventory ‘Check In’ Fee: Studios and 1/2 Bedroom £150.00 (including VAT), 3 Bedroom £162.00 (including VAT), 4/5 Bedroom £168.00 (including VAT), Additional Rooms £18 (including VAT).
  • Additional Property Visits: To attend for specific requests such as neighbor dispute; more visits are required to monitor the tenancy; or any maintenance linked visit £78.00 (including VAT)
  • Copies of Remittance Advices: £1.80 (including VAT).
  • Abortive tenancy Fee (Should you not wish to proceed with a tenancy following acceptance of an offer): 12% (including VAT).

Service of Notices: 

  • Serve Section 8 Notice:  £144.00 (including VAT)
  • Serve Section 13 Notice:  £144.00 (including VAT)
  • Serve Section 21 Notice:  £144.00 (including VAT)
  • (All above included within Silver, Gold & Platinum services)

  • Dealing with deposit dispute after 14 days: £360.00 (including VAT)
  • Dealing with court claim (excluding court costs: £360.00 (including VAT)
  • Forwarding Landlord Mail: £18 (including VAT) plus postage costs.
  • Tax Certificate (per property/per tax year): £90 (including VAT)
  • Interest or unpaid commission or other monies due at 4% above the base rate of Barclays Bank PLC

Rent Guarantee: 

  • 1 Tenant:  £204.00 (including VAT)
  • 2 Tenants:  £270.00 (including VAT)
  • 3 Tenants:  £324.00 (including VAT)
  • 4 Tenants:  £384.00 (including VAT)

Madison Fox Estate Agent is a member of Money Shield which is a client money protection scheme, and also a member of The Property Ombudsman which is a redress scheme. To view a copy of the Money Shield Scheme rules, please click here.

It is the Landlords responsibility to ensure the property is maintained in a habitable condition and complies with Section 11 of the Landlord and Tenant Act. Landlords are responsible for any maintenance costs and upkeep of the property. Neglect and mis-use of the property will be the occupier’s liability.